Appointment Deposit:

 

When scheduling your notary appointment, a deposit of $15 is required to secure your desired time slot. The deposit will be deducted from the total cost of your notary service upon completion. The deposit can be paid when booking your service, and the appointment will be confirmed upon receipt of the deposit.

 

Cancellations & No Shows 

 

Notification of Cancellation:

 

If you are unable to attend your scheduled appointment, we request that you notify us at least 24 hours in advance. This allows us to offer the appointment time to another client who may be in need of our services. You can contact us via phone at 850-601-4861 or email at thedetailednotary@gmail.com

 

No-Shows:​

 

A "no show" occurs when the signer fails to show up without previous notification or cancellation with less than 24 hours notice of scheduled appointment. In such cases, the appointment deposit is forfeited for the first occurrence of a no-show or less than 24 hour cancellation. We understand that unforeseen circumstances can emerge, therefore, we will send you a reminder about the missed appointment and provide one opportunity to reschedule. 

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Refunds

 

Refund Eligibility:

 

All notary services, once provided, may not be eligible for a refund due to the nature of the service. These services include but are not limited to completed notarizations or notary acts that have been executed and finalized. Refunds will only be considered for payments made in advance for notary services that have not yet been rendered.

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Refundable Circumstances:

1) Appointment Cancellation: If you provide a minimum of 24 hours notice for appointment cancellation, any payment made in advance, excluding the non-refundable deposit, will be eligible for a refund.

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2) Service Unavailability: If we are unable to fulfill the notary service due to unforeseen circumstances or an issue on our end, a full refund, including the non-refundable deposit, will be provided.

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Refund Request:

Refund requests must be submitted via email to thedetailednotary@gmail.com within 3 days from the original payment date. Refunds will be processed using the original payment method, please allow a reasonable processing time for the refund to be reflected in your account. Note that the timeframe for the refund to appear may vary depending on your financial institution. Please note not all refund request will be granted, the decision will be left to The Detailed Notaries discretion.